AI Use & Ethics Policy

As part of our commitment to accessible, empathetic inclusion, Heart to Heart Inclusive Education Foundation utilizes Artificial Intelligence (AI) to power our Assistive Voice Hub. We believe in total transparency regarding how this technology is deployed.

1. Transparency

When you use the AI Assistive Voice Hub, you are interacting with an automated AI assistant designed to help you navigate the site, answer questions, and submit intakes for assistance. It is an empathetic guide, not a human.

2. Human-in-the-Loop

The AI serves purely as an interface and triage tool. The AI makes no final decisions on aid, resource allocation, or program eligibility. All intakes generated by the AI are manually reviewed and processed by our human Project Coordinator.

3. No Professional Advice

The AI assistant is programmed to provide general information about our foundation. It does not provide medical diagnoses, psychological counseling, or official legal counsel. Always consult a qualified professional for specialized advice.

4. Data Privacy

Your conversational data is secure and used solely to triage your request and provide support. We guarantee that your voice inputs and transcripts are not used to train public foundational models. Your privacy remains our utmost priority.